Let’s Get Started

In order to begin the tutorials, select a
category in the left hand menu or scroll down below
to the category you wish to select and pick the demonstration video,
or html version (for slower connections).


    • Our New Look

      Butterfield Direct has been redesigned with a new look and new features and is now called Butterfield Online. The new site has been designed to help you get the most from your online banking.

    • View Demo html versionpdf
    • Required Setup

      You will receive a prompt to complete an easy set-up process when your new online banking is available. In order to use the new Butterfield Online, you will be required to set up your account. All users (including token users) are required to complete this one-time set up.

    • View Demo html versionpdf
    • New Features

      A host of new features has been added to the new Butterfield Online. View some of these new features here.

    • View Demo html versionpdf
    • User Overview

      Take a step-by-step overview of the new Butterfield Online. This tour details the main menu selections.

    • View Demo html versionpdf
    • Beneficiary & Templates

      See how to set up a beneficiary account, add a template and make a payment to the beneficiary using a standing instuction.

    • View Demo html versionpdf
    • My Services

      See notices and postings from Butterfield, learn how send and check your messages, set alerts and preferences on your account.

    • View Demo html versionpdf
    • Password & Security Question Updating

      Learn how to change your password and security questions for your account.

    • View Demo html versionpdf
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